Privacy Policy

01Scope of This Policy

This Policy applies to this website and to the enquiry, quotation and document-download services we provide through it. It does not apply to third-party websites or platforms operated independently by third-party providers; where you submit information on such platforms, the privacy policy published by that platform applies.

02Information We Collect

We follow the principle of data minimisation and collect information only to the extent necessary for the specific business purposes set out below.

Information you provide voluntarily

• Name, company name, telephone number, email address, region and project requirements submitted through our enquiry, contact and document-request forms;
• Drawings, technical specifications, sample information and other business materials you provide so that we can assess project feasibility;
• Other information you voluntarily provide in emails, telephone calls or instant-messaging communications with us.

Information collected automatically when you visit this website

• Device and network information: IP address, browser type and version, operating system, screen resolution and referral source;
• Browsing behaviour: access time, pages viewed, time spent and click records, used in aggregated form for statistical analysis.

We do not intentionally collect sensitive personal information unrelated to our business, such as identity card numbers, biometric information, health data or financial account details. Where such information is genuinely required for a project, we will obtain your explicit consent separately.

03How We Use Information

We use the information we collect only for the following specific and legitimate purposes:

• Responding to your enquiries, technical questions and sample requests, and providing quotations, lead times and manufacturing recommendations;
• Managing business communication and project progress for mould development, injection moulding, post-processing and assembly projects;
• Sending you product documentation, technical white papers and industry news where you have consented to receive them;
• Maintaining the security and stability of this website, identifying abnormal traffic, troubleshooting faults and improving page performance;
• Conducting de-identified traffic statistics and internal analysis to improve our content and service processes.

We will seek your consent again before using your information for any purpose not described in this Policy.

04Sharing and Disclosure

We do not sell, rent or otherwise unlawfully provide your personal information to third parties. We may share necessary information only in the following circumstances:

• With your explicit consent: after informing you of the recipient, the scope of information and the purpose of use;
• With service providers: where a provider supports website operation, email delivery or data analytics, we engage it under an agreement requiring it to process information only on our instructions and to maintain confidentiality;
• To meet legal obligations: where required by laws and regulations, or in response to requests lawfully made by judicial or administrative authorities;
• To protect legitimate interests: where necessary to safeguard the rights, personal safety or property safety of Haipenghui, yourself or other relevant parties.

05Retention and Security

We retain your information only for the shortest period necessary to fulfil the purposes described in this Policy, unless a longer period is required by law or authorised by you. Once the retention period expires, we will delete or anonymise the information.

We apply access controls, encrypted transmission, account and device management, and internal confidentiality rules to prevent unauthorised access, alteration, disclosure or loss of information. Personnel with access to personal information are bound by confidentiality obligations and receive regular information-security training.

No method of transmission over the internet is entirely secure. If a personal information security incident occurs, we will activate our emergency response plan in accordance with applicable law and notify affected users by email, telephone or a notice on this website.

06Your Rights

To the extent permitted by applicable law, you have the following rights in relation to your personal information:

• Access and copy: you may request access to the information we hold about you and, where the conditions are met, obtain a copy;
• Correction and completion: you may ask us to correct or complete information that is inaccurate or incomplete;
• Deletion: you may request deletion where the processing purpose has been fulfilled, you have withdrawn consent, or the information has been processed unlawfully;
• Withdrawal of consent: you may withdraw consent at any time for processing based on consent, without affecting the lawfulness of processing carried out before the withdrawal;
• Objection to marketing: you may ask us to stop sending you product and industry updates at any time.

You may submit these requests using the contact details in Section 09. To protect information security, we may need to verify your identity first and will respond within a reasonable period after verification.

07Protection of Minors

This website is intended for business customers and professionals and is not directed at children. We do not knowingly collect personal information from minors. If you are under 14, please read this Policy together with your guardian and have your guardian contact us on your behalf. If we become aware that we have collected a child's information without guardian consent, we will delete it as soon as practicable.

08Updates to This Policy

We may revise this Policy as our business develops or as applicable laws change. Revised versions will be published on this page together with an updated revision date. Where a revision materially affects your rights, we will highlight it in a prominent position on this website or notify you through the contact details you have provided.

We encourage you to review this page periodically to stay informed about our information protection practices.

09Contact Us

If you have any questions, comments or complaints about this Policy or about how we handle personal information, or if you wish to exercise your rights, please contact us:

• Telephone: +86 755 3325 9388
• Email: sales@seaflyermould.com
• Address: Shenzhen, Guangdong Province, China (the full address is available on our Contact Us page)

We will respond within 15 business days after receiving your request and completing identity verification.